Heart of the Rockies Regional Medical Center named Kris Hagan of Howard its first-quarter TRAC 
STAR at a hospital ceremony on April 29.
TRAC STAR is an acronym for the core values that guide HRRMC employee performance: teamwork, recognition, attitude, customer service, safety, talent, accountability, and respect. The TRAC STAR award recognizes outstanding employees and is presented quarterly.
Hagan has worked at HRRMC since 2011. She currently serves as a radiology tech and according to her department manager, Duane Johnson, she has “exceptional patient-care attributes. She is very calm, very engaging, she listens well, and really tries to make the best experience for the patient.”
According to the employee who nominated Hagan for TRAC STAR, “She gives her patients her complete attention, (and) gives an excellent account and explanation of the exam she will be performing. Kris is our rock when it comes to performing stereo biopsies.”
Hagan was awarded a $200 gift check, a jacket with the hospital's TRAC logo, and a certificate to be professionally photographed. A plaque with her photo will be displayed in the hospital café.
Hospital CEO Bob Morasko acknowledged the other two award finalists, Patient Financial Counselor Marci Goings of Buena Vista and Lab Tech Lillie Jones of Salida.
Goings’ nominator said, “Marci has had several patients in her office for extended periods of time and she is always willing to just listen to them without any judgment and help them in any way she can. Marci takes pride in her work and it shows.”
Jones was acknowledged for focusing on the needs of her team and patients. “Lillie has over 25 years of service at HRRMC and loves to share her knowledge with new team members. Lillie takes pride in creating a safe work environment, keeps the department organized and reports any safety concerns,” said her nominator.
HRRMC employees can nominate any of their colleagues for the TRAC STAR award. Members of the hospital's Communications Team review all nominations, and then cast individual ballots to determine the finalists and winner. All finalists are eligible to be named TRAC STAR of the Year.
