Heart of the Rockies Regional Medical Center named Theresa Jimerson of Nathrop its first-quarter 
TRAC STAR at a hospital ceremony on April 30.
TRAC STAR is an acronym for the core values that guide HRRMC employee performance: teamwork, recognition, attitude, customer service, safety, talent, accountability and respect. The TRAC STAR award recognizes outstanding employees and is presented quarterly.
Jimerson works as a buyer in the hospital’s Materials Management Department. According to one of the employees who nominated her for the award, “Theresa exhibits unparalleled dedication to customer service. When a product is delayed, she informs us and has even on several occasions met the FedEx driver outside of town to get our supplies a couple hours earlier.”
Another colleague wrote, “Theresa always is smiling, happy and full of cheer no matter how busy or stressful her life is. Her positivity, friendliness and energy are contagious.”
Lesley Fagerberg, HRRMC’s vice president of finance, presented Jimerson with a $200 gift check, a fleece jacket with the hospital's TRAC logo, and a certificate to be professionally photographed. A plaque with her photo will be displayed in the hospital café.
Fagerberg also acknowledged the other two finalists for the quarterly award, Olivia Bartlett of Buena Vista and Vinnie Okada of Salida. Neither was able to attend the ceremony.
Bartlett, a nurse supervisor who has been employed by HRRMC since 2010, was praised for her talent. “With her experience as an obstetrics RN and certification in emergency care, she is able to perform her function as a nursing supervisor with confidence and skill,” wrote her nominator.
Okada, who was one of the three finalists for 2016 TRAC STAR of the year, was described as “an unsung hero—the one you never see but keeps us rolling fluidly and exceptionally...Vinnie is a brainstormer and solution builder—he actively searches for ways to solve problems, whether that means traditional thinking or ‘outside the box’.”
HRRMC employees can nominate any of their colleagues for the TRAC STAR award. Members of the hospital's Communications Team review all nominations, and then cast individual ballots to determine the finalists and winner. All finalists are eligible to be named TRAC STAR of the Year.
