Heart of the Rockies Regional Medical Center named Dee-Ann Troutman of Salida its TRAC STAR of the third quarter at a hospital ceremony on Nov. 7. TRAC STAR is an acronym for the core values that guide HRRMC employee performance: teamwork, recognition, attitude, customer service, safety, talent, accountability and respect.
Troutman is a certified nursing assistant and endoscopy tech in HRRMC's Surgical Services Department. She has worked for HRRMC for 20 years. According to her nomination, "Dee-Ann is the anchor in the endoscopy suite, always available to come in on her time off to help when needed. She has often left evening social activities with friends and/or family to come in to assist when the on-call staff needed her expert help…To say the least, we have never worked with an endoscopy technician who measures up to Dee-Ann's standard of excellence."
Hospital CEO Bob Morasko presented Troutman with a $200 gift check, a fleece jacket with the hospital's TRAC logo, and a certificate to be professionally photographed. A plaque with her photo will be displayed in the hospital café.
Morasko also acknowledged the two other finalists for the quarterly award, Vinnie Okada and Marcie Contreras, both of Salida.
Okada, a systems analyst in the Information Systems Department, was praised by the employee who nominated him for his "steady, calm demeanor," and for excelling "in the talent category-many times in ways that cannot even be described to folks outside of information systems. In general, Vinnie is innovative and creative with his wide breadth of technical knowledge."
Contreras, a cook in the Dietary Department, "comes to work each day with her friendly game face on," according to her nomination. "Her infectious personality makes working with her a pleasure and her presence helps lift morale in the entire department. She is a perfect example that attitude is a personal choice and brings her best to work every day."
HRRMC employees can nominate any of their colleagues for the TRAC STAR award. Members of the hospital's Communications Team review all nominations, and then cast individual ballots to determine the three finalists and the winner. All finalists are eligible to be named TRAC STAR of the Year.
