Strategic Plan
Our method for maintaining high healthcare standards
Guided by our mission, vision, and values, the goals and strategies outlined in this plan provide Heart of the Rockies Regional Medical Center with a guide to deliver the highest quality patient care and customer service. This strategic plan is the result of feedback from employees, physicians, patients and families, hospital board members, business representatives and members of the community.
The plan has measurable goals, and defined strategies and action steps to reach them. Progress in achieving the goals outlined in the plan is reviewed at the monthly hospital board meetings, which are open to the public and listed in our Events Calendar. Public feedback is welcome at the meetings, or you may email cynthia.nachtrieb@hrrmc.net.
If you would like more information about the Strategic Plan, contact Marketing and Public Relations Director Allison Gergley at allison.gergley@hrrmc.net.
Our Facilities Master Plan
The below map shows HRRMC's five-year plan to expand services on our medical campus, as well as offer additional resources for our employees and our aging community.
Our goals and strategies for 2025
Service Area Growth and Marketing Plan: Develop business growth strategies and marketing plans to meet service area healthcare needs
- Expand walk-in clinic hours at Salida Health Center
- Establish a weekday Orthopedic walk-in clinic at Buena Vista Health Center
- Provide outpatient Rehabilitation services at South Park Health Care
- Introduce and optimize the Patient Resource Liaison role for the community
Facilities Plan: Plan, maintain and develop facilities, equipment and infrastructure to achieve a safe, comfortable and efficient environment of care
- Oversee construction of Wound Care Center, Surgery and future clinic expansion
- Finalize construction of employee and charitable housing units of the Delnay Guest House
- Evaluate and install new EV car chargers on HRRMC's main campus
- Saguache clinic remodel of rehabilitation space to accommodate expansion of therapy services in northern Saguache county
- Installation of HRRMC Outpatient Pharmacy drive-through system to provide easy access to pharmacy services for all community members
Human Resources Plan: Achieve organizational goals by recruiting, orienting, developing and retaining highly engaged and accountable employees
- Integration of non-English speaking employees to expand and diversify recruitment opportunities
Physician/Provider Recruitment, Retention and Relations Plan: Achieve organizational goals that meet community healthcare needs by recruiting, orienting, developing and retaining highly engaged and accountable physicians and providers
- Provide additional imaging/radiology services to community
- Enhance medical staff with recruitment to meet the community's medical needs
- Achieve Hospital-based Rural Health Clinic status for South Park Health Care to improve quality of care
- Recruit a Geriatrician to meet our community's needs
- Recruit an Internal Medicine/Pediatric specialist to meet our community's needs
Quality and Patient Safety Plan: Achieve patient, resident, client, visitor and staff safety while providing high quality healthcare services through continuous improvement process
- Achieve Sleep Lab accreditation
- Become Diabetes Center of Excellence through our Internal Medicine clinic
Financial Productivity Plan: Achieve financial stability and efficiency as an organization while fulfilling the responsibilities of stewardship over community funds and integrity and transparency in business relationships
- Reduce financial burden for outpatient services by expanding cash pay discount option for uninsured and insured patients with high deductible plans
- Continue to focus on IT security in a variety of ways